Case Studies
AI Case Studies
How French SMEs Automated Their Operations with AI
Measured results, not promises. Discover how our clients recover between 15 and 40 hours per week thanks to custom AI teammates.
30-day results guarantee · Money-back if not satisfied · French SMEs · Real data
When an SME manager hears about AI-powered automation, the first question is always the same: does this really work for a business like mine? Not for Google or Amazon. For SMEs with 5–30 employees, using off-the-shelf tools on a tight budget.
The short answer: yes. But vague promises are useless. What matters are the numbers—the time saved, errors avoided, and revenue unlocked. That’s exactly what the cases below demonstrate with AI automation.
Each company featured here followed the same process: a free initial audit, a custom deployment with our AI agents, and results tracking over 30 to 90 days. Nothing is fabricated. The metrics are those reported by the tools in production.
If you recognize yourself in any of these situations—emails piling up, forgotten prospect follow-ups, a CRM that’s never up to date, quotes that drag on—what follows will resonate with you.
Real-World Results
5 SMEs, 5 Measured Transformations
Different sectors, same conclusion: AI handles what humans no longer have time to do. AI automation.
AI receptionist and automated quotes
Plumber · Île-de-France · 6 employees
Before: 23 calls/week (12 missed) · 18 quotes/month · 14h admin/week
After: 35 calls/week (0 missed) · 42 quotes/month · 3h admin/week
+133% quotes sent · 11h/week saved · ROI achieved in 19 days
Automated tenant support
Property management · Lyon · 11 employees
Before: 87 support tickets/week · average response time 4h30 · satisfaction 3.2/5
After: 26 support tickets/week (human) · average response time 53 seconds · satisfaction 4.6/5
−70% support tickets · 20h/week saved · Satisfaction +44%
Automated reservations and orders
Restaurant · Paris · 8 employees
Before: 45 reservations/week (15 lost) · 22 takeaway orders/week · 30% Google reviews responded to
After: 68 reservations/week (0 lost) · 41 takeaway orders/week · 100% Google reviews responded to
+51% reservations · +86% takeaway orders · 0 missed calls
Automated reporting and follow-ups
Accounting firm · Bordeaux · 14 employees
Before: 24h/month of reporting · 62% documents received on time · 8h/week of follow-ups
After: 0h/month of reporting (100% automated) · 91% documents received on time · 45 min/week of follow-ups (supervision)
24h/month of reporting eliminated · Document submission rate +47% · ROI in 12 days
Automated phone order-taking
Local retail · Nantes · 4 employees
Before: 2h10/day on the phone · 35 orders/week · 3-4 errors/week
After: 15 min/day on the phone · 52 orders/week · 0-1 error/week
+49% orders · 10h/week saved · 0 lost orders
Your Sector
These Results Apply to Your Business If…
AI automation works in any sector where tasks repeat.
Trades and Construction
Automatic quotes, AI phone reception, overdue payment follow-ups. Zero missed calls, even on-site.
Real Estate and Property Management
Lead qualification, tenant support, AI-powered property valuations and guided tours.
Restaurants and Retail
Reservations, WhatsApp orders, Google review responses—all automated.
Firms and Professional Services
Document follow-ups, automated reporting, intelligent CRM. No more month-end document chasing.
Local Retail
Voice order taking, SMS confirmations, customer tracking without paper notebooks.
SMEs of All Sizes
From 1 to 50 employees, if tasks repeat weekly, they can be automated.
Our Method
From Audit to Production System
The same process that delivered the results above. 5 steps, 14 to 21 days.
01
Free Audit (30 min)
We map your repetitive tasks and identify the 3 automations with the highest ROI. Like for one of our trades clients: missed calls were the top bottleneck.
Deliverable: Custom report with estimated ROI per automation
02
Custom Architecture
We select the right tools for your situation. Make, n8n, or custom code—each client has a different stack. We connect to your existing tools.
No forced migration—your teams keep their habits
03
Development and Testing (5-21 days)
Workflow construction, AI integration, real-case testing. You validate each step before going live.
Testing with your own data—no simulations
04
Delivery and Training
Go-live, team training (30 min to 6h depending on the package), custom video documentation.
KPI dashboard included with the Business IA package
05
Monitoring and Optimization
7 to 90 days of included support. Option for AI Partner at €147/month for ongoing maintenance and monthly updates.
30-day satisfaction or money-back guarantee on all packages
Before / After
What Changes in Practice
Average observed across the 5 client cases presented.
Before Amalya IA
Manual operations
- Admin time / week: 15-25h
- Missed calls: 30-40%
- Prospect follow-ups: Forgotten
- Customer response time: 2-8h
- Availability: 9 AM–6 PM
After Amalya IA
With AI teammates in production
- Admin time / week: 2-5h
- Missed calls: 0%
- Prospect follow-ups: 100% automated
- Customer response time: < 1 min
- Availability: 24/7
Pricing
How Much Did These SMEs Invest?
Each case above corresponds to one of these packages. 30-day guarantee.
| Plan | Audience | Price | Included |
|---|---|---|---|
| Starter IA | Micro-business · Freelancer | €497 one-time | 1 complete workflow · 3 connected tools · 30 days of support |
| Business IA (recommended) | SME 5-25 employees | €997 one-time | 3 interconnected workflows · 8 connected tools · KPI dashboard · 60 days of support |
| Senior AI Teammate | SME 25+ · Scale-up | €2,497 one-time | 5 advanced workflows · AI fine-tuned to your brand · 90 days of support |
FAQ
Questions About Our AI Case Studies
Are these results guaranteed for my business?
Every SME is different, so exact numbers vary. What we guarantee: satisfaction or your money back within 30 days. If the system doesn’t work as agreed during the audit, we provide a full refund. The cases presented here reflect real results measured over 30 to 90 days.
How long does it take to see the first results?
Between 48 hours and 14 days after going live. The fastest gains come from [AI phone receptionists](/en/standardiste-ia/) (results from the first call) and [automated email responses](/en/repondre-emails-clients-5-minutes/) (immediate gain). CRM and reporting systems take 1 to 2 weeks to reach full efficiency.
My sector isn’t listed—will it still work?
If tasks repeat in your business—emails, calls, data entry, follow-ups, reporting—AI can handle them. We’ve worked with [tradespeople](/en/secteurs/ia-artisan/), real estate agencies, restaurants, firms, and retailers. The common denominator isn’t the sector; it’s repetition. [Try the free audit](https://cal.eu/amalya-ia/appel-decouverte-30min) to see what we can automate for you.
Do we need to change our current tools?
No. We integrate with your existing tools: Gmail, Outlook, HubSpot, Pipedrive, Airtable, Google Sheets, your industry software. No migration, no habit changes. Your teams simply see tasks getting done automatically. For more details, see our comparison [HubSpot vs Pipedrive vs Airtable](/en/hubspot-vs-pipedrive-vs-airtable-automatiser/).
Are my data secure?
All our solutions comply with GDPR. Data is hosted in France or Europe based on your preference. For sensitive sectors (healthcare, legal, finance), we use self-hosted n8n on French servers. More details on our [GDPR and AI page](/en/rgpd-ia-cnil-2026/). Also see the [CNIL’s recommendations on artificial intelligence](https://www.cnil.fr/fr/intelligence-artificielle).
Can we start small and scale up later?
That’s exactly what we recommend. One of our local retail clients started with a Starter IA at €497 (phone order taking), then upgraded to Business IA 3 months later by adding the CRM and SMS confirmations. Each component can be added without rebuilding everything.
Is Your SME Next on This List?
30 minutes to identify what we can automate for you. Free, no lock-in, and you leave with a costed action plan.
